communication

The Limits of Being Persuaded

August 11, 2012

Jeff Atwood had a post about persuasion, linking to one of my favorite movie scenes where Idi Amin, the former dictator of Uganda, castigates his advisor for not effectively persuading him to expel Asian residents who were not Ugandan citizens. The conversation goes like this: Idi Amin: I want you to tell me what to […]

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Culture Clash

September 29, 2011

Fred Wilson had a very funny guest post about products, but one of the images struck something in me. I understand the concept, but the problem is that I have never eaten bacon in my life. Nor would have any practicing Jewish or Muslim person, or a vegetarian, for whom bacon or meat can be repulsive. Having […]

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Conversational Wavelength

August 29, 2011

Often, we hear people use the term “we should be on the same wavelength”. What does that actually mean? Here is my definition: This is how a conversation should take place. A topic is discussed, both sides understand what the other is saying, they directly address each other and the discussion ends in closure. It […]

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Instant Messaging Etiquette

May 3, 2011

Leigh Alexander talks about new forms of anxiety created by the Internet: A vague and gnawing pang of anxiety centered around an IM window that has lulled. During this time an individual feels unsure whether they have offended the IM recipient, committed a breach of IM etiquette, or have otherwise spoilt the presentation of themselves […]

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Tracking Conversations

June 30, 2010

Steve Rowe has a management tip: When doing 1:1’s with your team (you are doing these regularly, right?), take notes to keep track of the conversations from week to week. I currently use a 5-tab notebook with one tab for each direct report. Each person has their own section. Each week when we meet, I […]

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