June 24, 2010
One of my acquaintances is fond of saying, “Employees view managers as monsters, at the worst, and idiots, at the best.” The point being that, even good managers have to overcome mistrust about their intentions and judgment before employees accept their decisions. When a manager’s request comes into conflict with the opinions of employees, buy-in […]
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June 14, 2010
Jurgen Appelo writes: In a Dutch article titled “Traffic is safer without rules” traffic expert Hans Monderman explained that the flow of traffic at an intersection can increase, while at the same time casualty rates decrease, when all traffic lights and road signs are removed. The reason is that, in a situation without rules or […]
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